Support | DatePlay By Vana

Support

Terms Of Use
Privacy Policy

It’s Important to Date Safely

DatePlay brings people together and user safety is a priority. We understand that meeting someone for the first time whether online, through an acquaintance or on an outing is intriguing and exciting. However, your safety is very important, and because you are in control of your DatePlay experience, there are certain safety steps that you should follow while dating – both online and offline.
We ask you to read the tips and information below, and strongly urge you to follow these guidelines in the interest of your personal safety and well-being. However, you are always the best judge of your own safety, and these guidelines are not intended to be a substitute for your own judgment.

Online Behavior

Protect Your Finances & Never Send Money or Financial Information
Never respond to any request to send money, especially overseas or via wire transfer, and report it to us immediately – even if the person claims to be in an emergency. Wiring money is like sending cash: the sender has no protections against loss and it’s nearly impossible to reverse the transaction or trace the money. For more information, click on the video below to the U.S. Federal Trade Commission's advice to avoid online dating scams.

Protect Your Personal Information

Never give personal information, such as: your social security number, credit card number or bank information, or your work or home address to people you don’t know or haven’t met in person.
Note: DatePlay will never send you an email asking for your username and password information. Any such communication should be reported immediately.
Be Web Wise

Block and report suspicious users. You can block and report concerns about any suspicious user anonymously at any time on DatePlay – while swiping or after you’ve matched. Keep conversations on the platform. Bad actors will try to move the conversation to text, personal email or phone conversations.

Report All Suspicious Behavior
Additionally, please report anyone who violates our Terms of Use.
Examples of terms of use violations include:
Asks you for money or donations
Requesting photographs.
Minors using the platform
Users sending harassing or offensive messages
Users behaving inappropriately after meeting in person
Fraudulent registration or profiles.
Spam or solicitation, such as invitations to call 1-900 numbers or attempts to sell products or services.

How to Behave Offline

First meetings are exciting, but always take precautions and follow these guidelines to help you stay safe:
Get to Know the Other Person
Keep your communications limited to the platform and really get to know users online/using the app before meeting them in person. Bad actors often push people to communicate off the platform immediately. It’s up to you to research and do your due diligence.
Always Meet and Stay in Public
Meet for the first time in a populated, public place – never in a private or remote location, and never at your home or apartment. If your date pressures you, end the date and leave at once.
Tell Your Friends and Family Members of Your Plans
Inform a friend or family member of your plans and when and where you’re going. Make sure you have your cell phone charged and with you at all times.
Transport Yourself to and from the Meeting
You need to be independent and in control of your own transportation, especially in case things don’t work out.

Stay Sober

Consumption of alcohol and/or other drugs can impair your judgment and potentially put you in danger. It’s important to keep a clear mind and avoid anything that might place you at risk. Be aware that bad actors might try to take advantage of you by altering your beverage(s) with synthetic substances.

Protect your Health

DatePlay welcomes everyone and empowers our community of users to create and cultivate relationships. An important aspect of any healthy relationship though – whether formed on DatePlay or otherwise – is ensuring proper sexual health and safety. And as a member of the DatePlay community it is your responsibility to make sure you do the following, if you choose to engage in sexual activity.

Protect Yourself.

You and your partner should use proper protection. Condoms and other mechanisms can significantly reduce the risk of contracting or passing on an STI, such as HIV. To be effective, however, protective measures must be used consistently. Please keep in mind, you can still get certain STIs, like herpes or HPV from contact with your partner’s skin even when using a condom.

Be Open and Honest

It is completely reasonable to have a conversation with your partner regarding sex and sexual contact before actually having it. All issues ranging from the number of partners each of you has had, to the last time each of you was tested for STIs are fair game. Many STIs are curable or treatable. If either you or your partner has an STI that is curable, you both need to start treatment to avoid becoming re-infected. It is important to be completely honest in these conversations.

Vaccinate

The risk of contracting some STIs can be reduced through vaccination. Talk to your doctor or a professional at a sexual health clinic to learn more.

Know Your Status

Know your status. Some STIs don't show symptoms. Regular testing is critical to staying on top of your health and helping prevent the spread of STIs. After testing, always ask for a copy of your test results so you are sure of your status. There are many free, quick and confidential testing options.

For Further Help, Support or Advice

In the case that something has happened, immediately call 911. Emergency situations include a recent threat of violence or sexual violence, recent act of violence or sexual violence or if your health or someone else’s is in danger.

If something has happened and you’re in need of help, support or advice pertaining to physical or sexual assault, please call the below 24hr hotlines.
Rape, Abuse and Incest National Hotline
1-800-656-HOPE | www.rainn.org
Planned Parenthood
1-800-230-7526 | www.plannedparenthood.org
National Domestic Violence Hotline
1-800-799-SAFE (7233) or 1-800-787-3224 | www.thehotline.org
Rape Crisis
0808 802 9999 | http://rapecrisis.org.uk/centres.php

Additionally, if you are aware of anyone who violates our terms of use please report them to [email protected].